Frequently Questions

Do you sell brand medicine or generic medicines?

We offer both generic and branded types of medication. You may order any version, though generic production is many times cheaper due to the lack of promotions, which inflates the cost of a good. Generic brands are designed to be substitutes for more expensive brand-name goods.

Do i require prescription before purchasing on Pillz Pharma?

Notice that we do not require any prescription for anything you can order on our site, but we strongly recommend you to consult your doctor before ordering anything from us.

Why are your products so cheap?

There is a number of reasons for that. We do not spend anything on marketing, there are no taxes to be paid as the product comes into the country unregistered, the manufacturer is located in an offshore zone and the production costs are way lower. No child labor is used.

Why shipping is so high?

Shipping cost may seem high; it is only because there are many expenses we pay to deliver your order safely. We cannot just mention all the expenses here for safety reasons but trust us this business is not very simple as it looks.

Can i pay for my order with credit card or Paypal?

Due to the specification of our business, it has been difficult to accept these payment methods. We no longer accept credit card or PayPal

What should i do if package is damaged or missing during transportation?

Please contact our customer care department ASAP. We will do our best to satisfy our customers. We will either resend the package at no expense or issue a refund.

Is it possible to deliver to a PO Box?

Yes. We often send packages to PO Boxes.

How long does shipping takes?

Express delivery will take 3-10 days, depends on your region. Your package will be shipped in the same or next day after your order will be finished. We ship all orders in discreet packaging without mentioning our company.

Why does the name printed on the pills different from the brand?

The name you see printed on the pill is the active ingredient used there. The contents of generic pills are absolutely the same as in the branded versions. The only difference is in the name. Manufacturers of generic drugs cannot use brand names on their pharmaceuticals as that would be the breach of copyright while using the well-known ingredients is absolutely legal.

What's your payment method?

We accept the following payment methods:

  • Western Union (more information www.westernunion.com)
  • MoneyGram (more information www.moneygram.com)
  • Bitcoin (more information www.bitcoin.org)
  • US Amazon Gift Card
  • Zelle
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